Terms of service

Terms of Service - Arzi Official
Last Updated: [24.04.2025}

1. General Terms

This website (www.arzi-official.pk) is operated by Arzi Official. By accessing our site or making purchases, you agree to these Terms.

2. Payment Methods

We accept:

  • JazzCash/EasyPaisa

  • Bank Transfers

  • Cash on Delivery (COD)

COD Terms:
✓ Available for all Pakistani cities
✓ Order amount must be paid in full upon delivery
✓ Maximum COD limit: PKR 25,000 per order

3. Order Confirmation

  • COD orders require phone verification

  • We may cancel unverified COD orders after 24 hours

  • You'll receive SMS/WhatsApp confirmation

4. Returns for COD Orders

  • Same 7-day return policy applies

  • Refunds processed via bank transfer within 5 working days

5. COD Restrictions

We may disable COD option for:

  • Customers with previous payment issues

  • High-value orders (over PKR 25,000)

  • Remote areas with delivery challenges

Contact Us:
📧 arzi.official.pk@gmail.com
📞 +92 3XX XXXXXXX (WhatsApp/Call)

Note: We reserve the right to modify COD terms based on operational needs.