Arzi Official

Men's Polo

Name: Men's Polo
Brand: Arzi Official
Price: 1700.0 PKR
Availability: InStock

Rs.3,000.00 Rs.1,700.00

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This classic polo shirt is a must-have for any man's wardrobe. Made with high-quality materials, it offers both comfort and style. Its timeless design makes it suitable for any occasion, while its durable construction ensures long-lasting wear. Elevate your wardrobe with this versatile and essential piece.

Returns & Refunds Policy - Arzi Official
Last Updated: [24/04/2025]

1. Eligibility for Returns

✅ We Accept Returns For:

Manufacturing defects
Incorrect items delivered
Unused items with original tags & packaging

❌ Non-Returnable Items:

Used or washed products
Items without original tags
Sale/discounted merchandise
Undergarments and accessories

2. Return Window

7 days from delivery date
Report wrong/defective items within 48 hours of delivery

3. Return Procedure

Step 1: Notify Us
Email returns@arzi-official.pk with:

Your order number
Clear photos/videos of the product
Detailed reason for return

Step 2: Our Response

Approval/denial within 24 hours
Return instructions if approved

Step 3: Ship Back

Use original packaging
Include all free gifts received

4. Refund Methods

Card Payments: Refund to original payment method (5-7 business days)
COD Orders: Bank transfer (provide valid IBAN)

5. Exchange Policy

Only for defective/wrong items
Subject to stock availability

6. Return Shipping

Customer pays return shipping
We cover costs if error was ours

7. Quality Check

Refunds processed after inspection
May reject returns not meeting conditions

8. Non-Refundable Cases

Customer-caused damage
Missing parts unreported within 48 hours

Contact Us:
📧 returns@arzi-official.pk
📞 +92 3006439652 (10AM-6PM, Mon-Sat)

Important Notes:
• Retain return tracking number until refund completes
• "Final Sale" items cannot be returned

This policy complies with Pakistan's consumer protection regulations.

Shipping Policy - Arzi Official

Processing Time:
We carefully prepare each order with love within 3-5 business days (Monday-Friday, excluding holidays). During special launches or festive seasons, processing may take slightly longer - we'll keep you updated if this affects your order.

Shipping Options:
Shipping costs are calculated at checkout based on:

Your location
Package weight
Delivery speed selected

Delivery Estimates:
🇮🇳 Domestic: 3-7 business days after dispatch
🌍 International: 7-20 business days after dispatch (varies by destination)

Important Notes:

All delivery estimates begin after processing is complete
Unexpected delays may occur due to:
- Customs clearance (international)
- Weather conditions
- Carrier delays
- Peak seasons

Tracking Your Order:
You'll receive a tracking link via email once your order ships. We recommend:

Checking tracking before contacting us about delays
Allowing 48 hours for tracking to activate after dispatch

Need Help?
For urgent shipping inquiries:
📧 care@arzi-official.com
📱 WhatsApp: +923006439652
(Response time: 24 business hours)

We appreciate your patience and understanding - we're committed to delivering your premium fashion as quickly as possible!